October Only, Free Mercedes-Benz Extended Warranty on all new vans — $2,000 value. Learn more
October Only, Free Extended Warranty—$2,000 value. Learn more

Geotrek Service Center

Every Geotrek build is covered against defects in materials and workmanship for three years or 36,000 miles, whichever comes first, starting the day you take delivery.

Warranty work, repairs, maintenance and add-on installs for your Geotrek van, from the Boulder team that knows every build inside and out.

Hours:

7am-5pm, Monday through Friday

Book your Warranty or Add-On Service

OCTOBER ONLY · ALL FOUR MODELS

Your next adventure. Extra coverage on us.

Book any Geotrek build on an in-stock 2026 chassis by October 31 and receive a free Mercedes-Benz Extended Warranty—an approximately $2,000 value.

More peace of mind, alongside your existing three-year build warranty and Mercedes-Benz factory chassis coverage.

Offer valid on in-stock 2026 Mercedes-Benz Sprinter chassis only, across all Geotrek models. Booking must be completed by 11:59 PM MT on October 31, 2026, with deposit paid and signed build agreement. Approximate retail value $2,000. Not transferable. Cannot be combined with other offers. One time promotion. See full Mercedes-Benz Extended Warranty details here.

Your Build is Covered By Geotrek's 3 Year Warranty

3 Years / 36,000 Miles on Every Geotrek Van

Every Geotrek build is covered against defects in materials and workmanship for three years or 36,000 miles, whichever comes first, starting the day you take delivery.

What is covered:

Structural integrity of Geotrek-installed components

Cabinetry, bed platforms, wall panels, mounting systems

Geotrek-installed electrical: wiring

Fuse and breaker panels, inverters, solar charge controllers

Geotrek-installed plumbing

Freshwater and waste tanks, pumps, lines, fittings

Geotrek-installed insulation

Acoustic-damping & interior finish panels, and interior finish panels

Workmanship on the installation

Factory-supplied appliances and components

First 60 days, expanded coverage

Cabinetry and hardware adjustments, plumbing re-seals, trim and fastener tightening, electrical recalibration, starter battery replacement, interior cosmetic touch-ups

Service standards

Initial response within two business days, diagnosis within five business days, repair authorization and scheduling within five business days after diagnosis

Transferable

Transfers once to a subsequent owner within the original term, subject to a transfer form, a $250 administration fee, and a possible inspection

Coverage area

United States and Canada

Not covered

Normal wear and tear, routine maintenance, misuse or accident damage, environmental damage, aftermarket modifications, and components carrying their own manufacturer warranties such as A/C units, refrigerators, heaters, house batteries, solar panels, and items outside of their original manufacturer's warranty period.

File a Geotrek Warranty Claim

Your Chassis Is Covered by Mercedes-Benz

Your Sprinter chassis and every factory-installed Mercedes-Benz system are covered directly by Mercedes-Benz, separate from your Geotrek build coverage.

The split, stated plainly

Mercedes-Benz covers

The Sprinter chassis and all OEM systems, including engine, transmission, and factory electronics

Geotrek covers

Everything we build into it

File a Mercedes-Benz Warranty Claim

Chassis claims are filed through an authorized Mercedes-Benz dealer or service center, not through Geotrek.