TERMS & CONDITIONS

WEBSITE TERMS AND CONDITIONS

Effective Date: September 20, 2026

These Website Terms and Conditions, together with any terms expressly incorporated by reference, including the Privacy Policy and any supplemental terms presented for specific website features (collectively, these “Terms”), govern access to and use of the website, online design tools, digital materials, configurators, galleries, content, communications, account features, inquiry forms, e-commerce features, and related online services made available by Geotrek, LLC, a Colorado limited liability company (“Company,” “we,” “us,” or “our”).

By accessing or using the Website, creating an account, submitting content, using an online design or configuration tool, requesting information, or otherwise interacting with us online, you agree to be bound by these Terms. If you do not agree to these Terms, you may not use the Website.

Article 1 — Definitions

I. Defined Terms.

For purposes of these Terms, the following terms have the meanings set forth below.

Article 2 — Scope of These Terms

I. Website Use.

These Terms govern your use of the Website and your online interactions with Company, including browsing, using Online Design Tools, viewing Digital Materials, submitting inquiries, creating an account, communicating electronically, and using any e-commerce or request features that may be available.

II. Informational Nature of Website Content.

Website content, including designs, layouts, renderings, photographs, examples, descriptions, options, pricing estimates, availability information, and other Digital Materials, is provided for general informational and illustrative purposes only.

III. No Binding Offer.

Display of any Product, Service, design, layout, option, estimate, or other content on the Website does not constitute a binding offer, guarantee, representation, warranty, commitment to sell, commitment to manufacture, or commitment to provide any particular Product, Service, feature, price, availability, delivery timing, configuration, eligibility, or result.

IV. Separate Transaction Terms.

Any purchase, conversion, customization, consultation, or other transaction with Company may be subject to separate written terms, including a quote, sales agreement, service agreement, invoice, warranty document, financing document, or other transaction-specific document. These Terms govern Website use unless a separate written agreement expressly states otherwise.

Article 3 — Eligibility, Accounts, and Electronic Communications

I. Eligibility.

You may use the Website only if you are at least 18 years old, have the legal capacity to enter into binding agreements, and are not prohibited from using the Website under applicable law. If you use the Website on behalf of an entity, you represent that you have authority to bind that entity.

II. Accounts.

Certain Website features may require an account.

III. Electronic Communications.

You consent to receive communications electronically, including responses to inquiries, account notices, design-tool communications, Website notices, policy updates, and changes to these Terms. Marketing communications will be handled in accordance with applicable consent rules and Company’s Privacy Policy. Further, you agree that all agreements, notices, disclosures, and other communications we provide to you electronically, via email and on the Website, satisfy any legal requirement that such communication be in writing. YOU HEREBY AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS, AND OTHER RECORDS, AND TO ELECTRONIC DELIVERY OF NOTICES, POLICIES, AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED BY US OR VIA THE WEBSITE. You hereby waive any rights or requirements under any statutes, regulations, rules, ordinances, or other laws in any jurisdiction which require an original signature or delivery or retention of non-electronic records, or to payments or the granting of credits by any means other than electronic means.

IV. SMS TEXT MESSAGING

1. Opting In. By opting into any Geotrek text messaging program, you expressly consent to receive text messages (SMS) to your mobile number. Geotrek text messages may include: appointment reminders, order updates, responses to inquiries and marketing communications.
2. Opting Out. If at any time you wish to stop receiving SMS messages from us, simply reply to the text with “STOP.” You may receive an SMS message confirming your opt out. After this, you will no longer receive SMS messages from us. If you want to join again, please sign up as you did the first time and we will start sending SMS messages to you again.
3. Message and Data Rates. Please be aware that message and data rates may apply to any SMS messages sent or received. The rates are determined by your carrier and the specifics of your mobile plan. Carriers are not liable for delayed or undelivered messages. If you have any questions about your text plan or data plan, contact your wireless provider.
4. Support. If you have any questions or need assistance regarding our SMS communications, please reply with the keyword HELP. You can also email us at inquiries@geotrekvans.com or call at (+1)6143300991. If you have any questions regarding privacy, please read our Privacy Policy: https://geotrekvans.com/privacy-policy.

V. Accuracy of Information.

You are responsible for the accuracy, completeness, and lawfulness of all information you provide through the Website, including contact information, account information, inquiry details, design preferences, intended use, submitted files, and User Content. Company may rely on that information without independent verification.

Article 4 — Online Design Tools and Digital Materials

I. Design Exploration Only.

Online Design Tools, if any, are intended to help users explore potential camper van layouts, options, finishes, accessories, and design concepts. They are not engineering plans, production specifications, safety certifications, legal compliance determinations, or final product commitments.

II. Illustrative Designs.

Designs, renderings, images, layouts, dimensions, weights, capacities, performance estimates, energy estimates, water-capacity estimates, payload information, and other information shown through the Website may be illustrative, approximate, simplified, or subject to change.

III. No Guarantee of Feasibility.

A design, configuration, option, or concept displayed or generated through the Website may be unavailable, impractical, incompatible, unsafe, unlawful, discontinued, or subject to modification. Company may decline, modify, or condition any design or customization request in its discretion.

IV. Estimates and Availability.

Any online estimate, range, price indication, timing estimate, option list, or availability statement is non-binding and may change based on product availability, supplier changes, design selections, technical requirements, location, taxes, fees, shipping, labor, market conditions, regulatory requirements, and other factors.

V. No Reliance for Safety or Technical Use.

You may not rely on Website content or Online Design Tools as a substitute for professional design, engineering, safety, legal, financial, tax, insurance, or vehicle-use advice. Actual product configuration, performance, suitability, and compliance depend on final specifications and applicable written documentation.

VI. Changes to Digital Materials.

Company may modify, update, remove, suspend, discontinue, or replace any Digital Materials, Online Design Tools, features, options, examples, designs, pricing information, or availability information at any time without notice or liability.

Article 5 — Website Inquiries and E-Commerce Features

I. Inquiries.

The Website may allow you to submit inquiries, request information, request consultations, save design preferences, or ask Company to contact you. Submission of an inquiry does not obligate Company to respond, provide services, accept a project, or enter into any transaction.

II. Online Merchandise or Digital Purchases.

If the Website permits online purchases of merchandise, accessories, digital materials, or other items, the purchase may be subject to supplemental checkout terms, shipping terms, return policies, and product-specific terms presented at or before checkout.

III. Errors.

Company may correct errors, inaccuracies, or omissions on the Website at any time, including errors relating to pricing, descriptions, availability, images, options, and product information.

IV. Order Refusal or Cancellation.

Company may, in its sole discretion, refuse or cancel an online, or any other, order for any lawful reason, including suspected fraud, unauthorized payment, inaccurate information, pricing error, product unavailability, shipping restriction, or violation of these Terms. Further, we may limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same payment method, and/or orders that use the same billing or shipping address. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.

V. Taxes and Shipping.

If online purchases are available, applicable taxes, shipping charges, handling charges, and other charges may be calculated or displayed during checkout. You are responsible for all charges associated with purchases made through your account or using your payment credentials.

Article 6 — Permitted Use and Prohibited Conduct

I. Permitted Use.

You may use the Website solely for lawful personal or internal business purposes related to learning about Company, exploring designs, viewing Digital Materials, submitting inquiries, communicating with Company, or using authorized Website features.

II. Prohibited Conduct.

You may not:

III. Enforcement.

Company may investigate suspected violations, restrict or terminate access, remove content, disable accounts, cooperate with law enforcement, and pursue available remedies.

Article 7 — User Content and Submissions

I. Responsibility for User Content.

You are solely responsible for User Content you submit through or in connection with the Website, including its accuracy, legality, originality, and suitability for submission.

II. License to Company.

By submitting User Content, you grant Company a worldwide, non-exclusive, royalty-free, fully paid, transferable, sublicensable license to use, reproduce, modify, adapt, display, perform, distribute, publish, transmit, create derivative works from, and otherwise exploit User Content for business, marketing, product-development, support, operational, and Website-related purposes, subject to Company’s Privacy Policy and any written confidentiality agreement signed by Company.

III. Design Ideas and Feedback.

If you submit ideas, concepts, suggestions, improvements, preferences, layouts, sketches, feedback, or other design-related input, Company may use them without restriction, attribution, approval, or compensation, unless Company has agreed otherwise in a signed writing.

IV. User Content Representations.

You represent and warrant that:

V. Monitoring and Removal.

Company may monitor, moderate, edit, remove, reject, disable, or refuse User Content at any time without obligation or liability if Company determines that User Content may violate these Terms, applicable law, third-party rights, safety standards, or Company’s business interests.

VI. No Confidentiality for General Submissions.

Unless Company has signed a separate written confidentiality agreement, User Content submitted through the Website is not confidential, and Company has no obligation to treat it as confidential.

Article 8 — Intellectual Property

I. Company Ownership.

The Website, Online Design Tools, Digital Materials, designs, layouts, concepts, renderings, photographs, videos, drawings, text, graphics, logos, trademarks, service marks, trade dress, software, data compilations, user interface, workflows, templates, know-how, and other materials made available by Company are owned by Company or its licensors and are protected by intellectual-property and other laws.

II. Limited License.

Subject to these Terms, Company grants you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to access and use the Website and Digital Materials solely for permitted personal or internal business use.

III. No Transfer of Rights.

Except for the limited license expressly granted in these Terms, no ownership interest or intellectual-property right is transferred to you. All rights not expressly granted are reserved by Company and its licensors.

IV. Restrictions on Digital Materials.

You may not copy, reproduce, modify, adapt, distribute, display, perform, publish, license, sell, rent, transmit, create derivative works from, or otherwise exploit Digital Materials except as expressly permitted by these Terms or with Company’s prior written consent.

V. Design Rights.

Company retains all rights in its standard and custom layouts, design concepts, visualizations, cabinetry concepts, electrical concepts, plumbing concepts, mounting concepts, templates, drawings, renderings, photographs, workflows, methods, know-how, trade secrets, and other intellectual property, even if those materials are displayed online, generated through Online Design Tools, or developed in response to an inquiry.

VI. Trademarks.

You may not use Company’s name, trademarks, logos, trade dress, product names, photographs, renderings, or other brand elements for commercial purposes without Company’s prior written consent.

VII. Downloaded Materials.

If Company permits downloading of any Digital Materials, such materials may be used only for the purpose stated by Company or, if no purpose is stated, for your personal, non-commercial review of Company’s Products and Services. Downloading materials does not transfer ownership or grant any rights beyond those expressly stated in these Terms.

Article 9 — Copyright Complaints and DMCA Notice

I. Copyright Policy.

Company respects the intellectual-property rights of others and expects Website users to do the same.

II. DMCA Agent.

Notices of claimed copyright infringement under the Digital Millennium Copyright Act should be sent to Company’s designated copyright agent:

III. Notice Requirements.

A copyright notice should include the information required by applicable copyright law, including identification of the copyrighted work, identification of the allegedly infringing material, contact information for the complaining party, a statement of good-faith belief, a statement made under penalty of perjury, and a physical or electronic signature.

IV. Repeat Infringers.

Company may terminate or restrict access for users who Company determines are repeat infringers or who repeatedly submit infringing content.

Article 10 — Privacy, Cookies, and Data

I. Privacy Policy.

Company collects, uses, discloses, and protects personal information as described in its Privacy Policy, located at https://geotrekvans.com/privacy-policy. By using the Website, you acknowledge Company’s Privacy Policy.

II. Cookies and Tracking Technologies.

Company may use cookies, pixels, analytics technologies, advertising technologies, session replay tools, and similar technologies as described in its Privacy Policy, located at https://geotrekvans.com/privacy-policy.

III. Submitted Information.

Information submitted through the Website, including inquiries, account information, design preferences, communications, and User Content, may be used to operate the Website, respond to inquiries, improve Products and Services, personalize content, analyze usage, maintain security, and conduct other activities described in Company’s Privacy Policy.

IV. Security.

Company uses commercially reasonable administrative, technical, and physical safeguards, but no website, system, transmission, or storage method is completely secure. You are responsible for using secure networks, maintaining device security, and protecting account credentials.

Article 11 — Third-Party Links, Tools, and Services

I. Third-Party Content.

The Website may reference or provide access to third-party websites, tools, plug-ins, maps, embedded media, social-media features, payment processors, shipping providers, analytics providers, or other third-party content or services.

II. No Control.

Company does not control and is not responsible for third-party content, policies, practices, security, availability, accuracy, or performance.

III. No Endorsement.

Reference to a third party does not constitute endorsement, sponsorship, approval, warranty, or guarantee by Company.

IV. Third-Party Terms.

Your use of third-party websites, tools, and services is governed by the applicable third party’s terms and policies.

Article 12 — Disclaimers

I. Website Provided As Is.

To the fullest extent permitted by law, the Website, Online Design Tools, Digital Materials, Products, Services, estimates, communications, and all Website content are provided “as is” and “as available.”

II. No Warranties.

To the fullest extent permitted by law, Company disclaims all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, availability, quiet enjoyment, course of dealing, usage of trade, and uninterrupted or error-free operation.

III. No Guarantee of Accuracy.

Company does not warrant that Website content, Online Design Tools, renderings, photographs, specifications, measurements, estimates, options, pricing, availability information, or other Digital Materials are accurate, complete, current, secure, uninterrupted, or free of errors or harmful components.

IV. Product Variations.

Actual Products and Services may differ from Website images, renderings, examples, layouts, colors, finishes, descriptions, dimensions, weights, capacities, and other displayed information. Variations may result from design changes, materials, suppliers, lighting, screen settings, manufacturing tolerances, product updates, user selections, and other factors.

V. No Professional Advice.

Website content does not constitute legal, financial, tax, insurance, engineering, safety, technical, or professional advice. You are responsible for obtaining appropriate advice before making decisions based on Website content.

VI. Jurisdictional Limitations.

Some jurisdictions do not allow certain warranty exclusions or limitations. In those jurisdictions, the exclusions and limitations in these Terms apply to the fullest extent permitted by law.

Article 13 — Limitation of Liability

I. Exclusion of Certain Damages.

To the fullest extent permitted by law, Company and its owners, directors, officers, employees, contractors, agents, affiliates, suppliers, licensors, and representatives will not be liable for indirect, incidental, consequential, special, exemplary, punitive, enhanced, or lost-profit damages; loss of use; loss of data; loss of goodwill; lost business; lost opportunities; or business interruption, whether arising in contract, tort, warranty, statute, strict liability, or otherwise, even if advised of the possibility of such damages.

II. Liability Cap.

To the fullest extent permitted by law, Company’s aggregate liability arising out of or relating to the Website, Online Design Tools, Digital Materials, User Content, these Terms, or related communications will not exceed the amount you paid directly to Company through the Website during the during the six months preceding the event giving rise to the claim. CERTAIN US STATE LAWS AND INTERNATIONAL LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.

III. No Website-Based Liability for Transactions Governed Elsewhere.

If a separate written agreement governs a specific purchase, service, or other transaction, liability relating to that transaction will be governed by that agreement to the extent it expressly applies.

IV. Exceptions.

The limitations in this Article apply to the fullest extent permitted by law and do not limit liability that cannot lawfully be limited.

V. Claims Period.

To the fullest extent permitted by law, any claim arising out of or relating to the Website or these Terms must be brought within one year after the claim arises, or it is permanently barred.

Article 14 — Indemnity

I. Your Indemnity.

To the fullest extent permitted by law, you will defend, indemnify, and hold harmless Company and its owners, directors, officers, employees, contractors, agents, affiliates, suppliers, licensors, and representatives from and against all claims, demands, actions, losses, liabilities, damages, judgments, settlements, penalties, fines, costs, and expenses, including reasonable attorneys’ fees, arising out of or relating to:

II. Defense and Settlement.

Company may control the defense and settlement of any matter subject to indemnity. You may not settle any matter in a manner that imposes liability, admission, obligation, restriction, or expense on Company without Company’s prior written consent.

Article 15 — Suspension and Termination

I. Suspension or Termination by Company.

Company may suspend, restrict, or terminate access to the Website, accounts, Online Design Tools, User Content, or any Website feature at any time if Company reasonably determines that you violated these Terms, created risk, submitted inaccurate information, infringed third-party rights, engaged in prohibited conduct, or used the Website in a manner inconsistent with Company’s business interests.

II. Your Account Termination.

If accounts are available, you may request account termination by sending written correspondence to the Company.

III. Effect of Termination.

Upon termination, you must cease using the Website and Digital Materials. Termination does not affect accrued rights, ownership provisions, intellectual-property rights, User Content licenses, disclaimers, limitations of liability, indemnity obligations, dispute provisions, governing law, or other provisions that by their nature should survive. If we terminate or suspend your account for any reason, you are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party, even if you may be acting on behalf of the third party. In addition to terminating or suspending your account, we reserve the right to take appropriate legal action, including without limitation pursuing civil, criminal, and injunctive redress.

Article 16 — Changes to the Website and Terms

I. Website Changes.

Company may modify, suspend, discontinue, restrict, or replace any Website feature, Online Design Tool, Digital Material, account function, e-commerce feature, design, option, content, or availability information at any time without notice or liability.

II. Terms Changes.

Company may update these Terms from time to time by posting revised Terms on the Website or by providing other notice. Revised Terms are effective as of the effective date stated in the revised Terms.

III. Continued Use.

Your continued use of the Website after revised Terms become effective constitutes acceptance of the revised Terms.

Article 17 — Governing Law, Dispute Resolution, and Forum

I. Governing Law.

These Terms and any dispute arising out of or relating to the Website or these Terms are governed by the laws of the State of Colorado, without regard to conflict-of-law rules, except to the extent federal law applies.

II. Informal Resolution.

Before initiating a formal proceeding, the party asserting a dispute must provide written notice describing the dispute and requested relief. The parties will attempt in good faith to resolve the dispute for at least 30 days after notice is received.

III. Forum.

Subject to any arbitration provision in Section IV of this Article, the state courts located in Boulder County, Colorado and federal courts located in Denver County, Colorado will have exclusive jurisdiction over any dispute arising out of or relating to these Terms or the Website, and each party consents to personal jurisdiction and venue in those courts.

IV. Arbitration.

If the parties are unable to resolve a dispute through information resolution negotiations, disputes arising out of or relating to the Website or these Terms (except for claims that may be brought in small-claims court and claims for injunctive or equitable relief to protect intellectual property, confidential information, Website security, or property) will be resolved by binding individual arbitration in Boulder County, Colorado under the Commercial Arbitration Rules of the American Arbitration Association (“AAA”) and, where appropriate, the AAA’s Supplementary Procedures for Consumer Related Disputes (“AAA Consumer Rules”), both of which are available at the American Arbitration Association (AAA) website. YOU UNDERSTAND THAT WITHOUT THIS PROVISION, YOU WOULD HAVE THE RIGHT TO SUE IN COURT AND HAVE A JURY TRIAL.

1. Your arbitration fees and your share of arbitrator compensation shall be governed by the AAA Consumer Rules and, where appropriate, limited by the AAA Consumer Rules. The arbitration may be conducted in person, through the submission of documents, by phone, or online. The arbitrator will make a decision in writing, but need not provide a statement of reasons unless requested by either Party. The arbitrator must follow applicable law, and any award may be challenged if the arbitrator fails to do so. Except as otherwise provided herein, the Parties may litigate in court to compel arbitration, stay proceedings pending arbitration, or to confirm, modify, vacate, or enter judgment on the award entered by the arbitrator.
2. In no event shall any dispute brought by either Party related in any way to the Website or these Terms be commenced more than one (1) years after the cause of action arose. If this provision is found to be illegal or unenforceable, then neither Party will elect to arbitrate any dispute falling within that portion of this provision found to be illegal or unenforceable and such dispute shall be decided by a court of competent jurisdiction within the courts listed for jurisdiction above, and the Parties agree to submit to the personal jurisdiction of that court.
3. The Parties agree that any arbitration shall be limited to the dispute between the Parties individually. To the full extent permitted by law, (a) no arbitration shall be joined with any other proceeding; (b) there is no right or authority for any dispute to be arbitrated on a class-action basis or to utilize class action procedures; and (c) there is no right or authority for any dispute to be brought in a purported representative capacity on behalf of the general public or any other persons.

V. Class Action and Jury Trial Waiver.

To the fullest extent permitted by law, Company and you each waive the right to trial by jury and the right to bring, participate in, or recover through any class, collective, consolidated, mass, private-attorney-general, or representative action or proceeding.

VI. CALIFORNIA USERS AND RESIDENTS.

If any complaint with us, whether related to the Website or any services or Products Geotrek provides to a California consumer, is not satisfactorily resolved, you can contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, California 95834 or by telephone at (800) 952-5210 or (916) 445-1254.

Article 18 — Miscellaneous

I. Assignment.

You may not assign, transfer, or delegate any rights or obligations under these Terms without Company’s prior written consent. Company may assign or transfer these Terms, the Website, accounts, or related rights and obligations in connection with a merger, acquisition, financing, reorganization, sale of assets, change of control, or operational restructuring.

II. No Agency.

These Terms do not create any partnership, joint venture, employment, franchise, fiduciary, agency, dealer, or representative relationship between you and Company.

III. Severability.

If any provision of these Terms is held invalid, illegal, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will remain in full force and effect.

IV. Waiver.

Company’s failure to enforce any provision of these Terms is not a waiver of that provision or any other provision. Any waiver must be in writing and signed by Company.

V. Entire Agreement.

These Terms, together with the Privacy Policy and any supplemental Website terms, constitute the entire agreement between you and Company regarding Website use and supersede all prior or contemporaneous understandings on that subject.

VI. Interpretation.

Headings are for convenience only and do not affect interpretation. “Including” means “including without limitation.” The singular includes the plural and the plural includes the singular. References to “written” or “in writing” include electronic records where permitted by law.

VII. Survival.

Provisions that by their nature should survive termination or expiration will survive, including provisions concerning ownership, intellectual property, User Content, privacy, disclaimers, limitations of liability, indemnity, dispute resolution, governing law, notices, and miscellaneous terms.

VIII. Force Majeure.

Company is not liable for delays or failures in performance caused by events beyond Company’s reasonable control, including natural disasters, acts of God, war, terrorism, civil unrest, labor disputes, epidemics, pandemics, governmental actions, utility failures, internet outages, cyber incidents, supplier disruptions, or other force majeure events.

Article 19 — Notices, Contact Information, and Payment

I. Notices to Company.

Notices to Company must be sent to:

II. Notices to You.

Company may provide notices to you by email, account message, Website posting, text message where permitted, mail, or other contact method provided by you. Notice is deemed given when sent, posted, delivered, or otherwise made available, unless applicable law requires a different method or timing.

III. Contact.

Questions regarding these Terms may be directed to us by phone at (+1)6143300991, email at inquiries@geotrekvans.com, or by mail to 6420 Odell Pl, Boulder, CO 80301, United States.

IV. Payment.

We accept the following forms of payment:

• Visa
• Mastercard
• American Express
• Discover
• PayPal

You agree to provide current, complete, and accurate purchase and account information for all purchases made via the Website. You further agree to promptly update account and payment information, including email address, payment method, and payment card expiration date, so that we can complete your transactions and contact you as needed. Sales tax will be added to the price of purchases as deemed required by us. We may change prices at any time. All payments shall be in US dollars.

You agree to pay all charges at the prices then in effect for your purchases and any applicable shipping fees, and you authorize us to charge your chosen payment provider for any such amounts upon placing your order. We reserve the right to correct any errors or mistakes in pricing, even if we have already requested or received payment.

BY ACCESSING OR USING THE WEBSITE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS.